It should’ve been the night to lure new customers onto their platforms. Instead, technical disruptions and crashes left the biggest sports gambling platforms cringing and scrambling to solve unexpected problems.
In Nevada, BetMGM’s app crapped out. Ten minutes before kickoff, MGM’s retail sportsbooks found they could not accept bets. And while disgruntled patrons complained on social media, technicians worked furiously to find and fix the problem. By game’s end, the problem still had not been fixed, and MGM was not immediately able to settle bets.
Gamblers who found themselves unable to place bets were not kind — in the kind of cursing and criticism normally reserved for athletes playing for opposing teams. Read more…..
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CNBC’s Contessa Brewer reports on the widespread tech issues that hit sports betting platforms as demand surged during last night’s Super Bowl match up between the Tampa Bay Buccaneers and the Kansas City Chiefs.
